Virtual Assistant (PTE) [2620-244751]

May 14, 2026 Auto Import

Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients. Position Overview The Virtual Assistant plays a crucial role in providing comprehensive administrative, operational, and communication support essential for the efficiency and success of our clients' teams. This pivotal role involves managing schedules for a wedding consultation business, coordinating projects, handling essential correspondence, and streamlining workflows to ensure the smooth execution of daily tasks and the successful delivery of client-focused initiatives. The ideal candidate will possess outstanding communication skills, validated by strong English proficiency equivalent to PTE standards, alongside a proven track record in a virtual support environment. We require a self-starter with an expert command of office software, strong problem-solving abilities, and a high degree of discretion and professionalism who can prioritize effectively and maintain meticulous attention to detail while working directly with a client in a remote setting. Reference: 2620-244751 Responsibilities<ul> <li>Respond to customer inquiries using a provided FAQ and response guide to ensure accurate and consistent communication.</li> <li>Handle phone calls as needed to assist customers and address concerns promptly and professionally.</li> <li>Schedule appointments on the owner's calendar for inquiries that require a more in-depth discussion or consultation.</li> <li>Manage and organize email correspondence to ensure timely responses and follow-ups.</li> <li>Perform data entry tasks with a high degree of accuracy.</li> <li>Assist in streamlining workflows to improve operational efficiency.</li> </ul> Requirements<ul> <li>Proven experience as a Virtual Assistant or in a similar administrative support role.</li> <li>Proficient in calendar management and scheduling tools.</li> <li>High proficiency in office software (e.g., MS Office, Google Workspace).</li> <li>Excellent data entry skills with keen attention to detail.</li> <li>Strong organizational, time-management, and problem-solving skills.</li> <li>Ability to work independently, prioritize tasks, and meet deadlines.</li> <li>High degree of discretion and ability to handle confidential information.</li> <li>Exceptional written and verbal communication skills, with a strong command of the English language.</li> <li>A positive, professional, and pleasant customer service attitude.</li> <li>Proactive and can-do approach to work.</li> <li>Genuinely enjoys helping people solve their problems and cares about the customer experience.</li> <li>Nice to Have: Background or interest in the wedding, planning, or event industry.</li> </ul> More Information<ul> <li>This is a fully remote position </li> <li>We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.</li> <li>Work Schedule: 5:30am to 9:30am Philippines Standard Time</li> </ul> <div>₱12,500 - ₱22,000 a month</div>

Back to blog