Servicenow ITSM SME @ Remote work

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Senior ServiceNow ITSM SME

Location: Remote work

Duration: 12 Months+

Senior ServiceNow ITSM SME to lead the implementation and optimization of our ServiceNow platform for a global infrastructure client. The ideal candidate will bridge the gap between technical execution and business strategy, ensuring that our CMDB and ITSM workflows provide a competitive advantage in server reliability and service delivery.

  • Expert-level configuration of ServiceNow ITSM applications.

  • Proven track record of successful CMDB implementation for large-scale server environments.

  • Ability to design automated workflows that reduce manual intervention by 30%+.

  • Experience in a multi-tenant environment

    , ensuring strict data segregation and security.

  • Strong communication skills to act as the primary liaison between technical teams and executive stakeholders.

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