Senior Customer Marketing Manager, EMEA
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<p><b>About Us:</b></p><p><span style="font-size:14px"> </span></p><p>Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.</p><p></p><p><b>How We Work:</b></p><p></p><p>At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: </p><p></p><p><b>Bold</b> in how we dream and innovate</p><p><b>Responsive</b> to feedback, challenges and opportunities</p><p><b>Accountable</b> for results and best in class outcomes</p><p><b>Visionary</b> in future focused problem-solving</p><p><b>Exceptional</b> in execution and impact</p><p></p><p><b><u>Corporate Overview</u></b></p><p>In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.</p><p>And we’re just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you’re helping to:</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Build and enhance our proven security platform</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Blend innovation and speed in a constantly evolving cloud environment</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Analyze new threats and offer deep insight through data-driven intel</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Collaborate with customers to help solve their toughest security challenges</p><p><span>We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.</span></p><p><b>About the team</b></p><p></p><p><span><span>Own EMEA customer advocacy, community activation, and customer awards to build credibility, trust, and pipeline across priority markets. This role turns customer proof into scalable </span><span>programmes</span><span> across events, campaigns, sales plays, and digital channels, with clear governance and measurable outcomes.</span></span> </p><p><span><span><b>Location: </b></span></span><span><span>India (</span><span>working</span><span> UK hours, approximately 2:00 PM to 10:00 PM IST)</span></span> </p><p></p><p><span><span><b>Life at Proofpoint as a Senior Customer Marketing Manager, </b></span><b><span>EMEA</span></b></span> </p><ul><li><span><span><span><b>Customer advocacy engine: </b></span></span></span><span><span>Identify</span><span> and recruit customer champions, manage permissions, and build a steady pipeline of advocacy assets: stories, quotes, videos, speaking abstracts, and reference support.</span></span> </li><li><span><span><span><b>Customer community and activation: </b></span></span></span><span><span>Run a virtual customer community that can be activated for sales events, ABM roundtables, and peer engagement to build or accelerate </span><span>pipeline</span><span>. Build repeatable customer touchpoints that activate upsell and cross-sell motions through community </span><span>programmes</span><span>, roundtables, and sales plays.</span></span> </li><li><span><span><span><b>Peer validation and review </b></span><b><span>programmes</span><span>: </span></b></span></span><span><span>Activate proof and peer validation in-region to support demand and expansion, including Gartner Peer Insights and peer review </span><span>programmes</span><span> tied to key campaigns and customer moments.</span></span> </li><li><span><span><span><b>Customer awards </b></span><b><span>programme</span><span>: </span></b></span></span><span><span>Own the Customer Awards </span><span>programme</span><span> end to end: brief the microsite, manage nominations, coordinate judging, handle winner communications, and deliver amplification packages to customers and employees. Runs on an April to March cycle each year.</span></span> </li><li><span><span><span><b>Content creation: </b></span></span></span><span><span>Create customer testimonials, case studies, quote cards, and video clips from events and award winners. Support development of higher-value white papers, reference-based reports, and campaign proof points, working closely with customers, sales, and product marketing.</span></span> </li><li><span><span><span><b>AI-enabled content workflows: </b></span></span></span><span><span>Use AI tools to accelerate research, drafting, repurposing, and performance </span><span>optimisation</span><span> while </span><span>maintaining</span><span> quality, accuracy, and brand voice.</span></span> </li><li><span><span><span><b>Impact reporting: </b></span></span></span><span><span>Track outputs and outcomes including advocacy asset pipeline, community engagement, peer review volumes, award participation, and contribution to meetings and pipeline influence where measurable.</span></span> </li></ul><p></p><p><span><span><span><span><span><b>What you bring</b></span></span></span></span> </span></p><ul><li><span><span><span>6 to 8+ years in B2B marketing, customer marketing, advocacy, or integrated </span><span>programmes</span><span> in enterprise technology.</span></span></span> </li><li><span><span>Proven experience building and managing customer advocacy </span><span>programmes</span><span> and communities at scale.</span></span> </li><li><span>Strong content creation and editorial discipline across long-form and short-form formats, including case studies and testimonials.</span> </li><li>Confident working with enterprise customers and senior stakeholders, with high judgement and strong governance. </li><li>Experience running awards <span>programmes</span><span> and managing end-to-end </span><span>programme</span> <span>logistics</span><span>.</span> </li><li>AI fluency for content creation workflows and <span>optimisation</span><span>.</span> </li><li>Highly <span>organised</span> <span>operator who</span><span> can run multiple workstreams without creating complexity.</span> </li></ul><p></p><p><b><u>Why Proofpoint</u></b> </p><p>Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">to our success. We’re</span> a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">with opportunities</span> in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">#LifeAtProofpoint. </span></p><p></p><p></p><p>#LI-KT2</p><p></p><p><b>Why Proofpoint?</b></p><p></p><p>At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:</p><p></p><ul><li><p>Competitive compensation</p></li><li><p>Comprehensive benefits</p></li><li><p>Career success on your terms</p></li><li><p>Flexible work environment</p></li><li><p>Annual wellness and community outreach days</p></li><li><p>Always on recognition for your contributions</p></li><li><p>Global collaboration and networking opportunities</p></li></ul><p><i><b> </b></i></p><p><b>Our Culture:</b></p><p></p><p>Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.</p><p>We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to <a href="mailto:accessibility@proofpoint.com" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">accessibility@proofpoint.com</span></u></span></a>.</p><p> </p><p><b>How to Apply</b></p><p></p><p>Interested? Submit your application along with any supporting information- we can’t wait to hear from you!</p><p></p>