Salesforce Admin/Developer

July 3, 2026 Auto Import

Key Responsibilities: Salesforce Administration • Administer Salesforce orgs including user setup, roles, profiles, permission sets, and security controls. • Configure and maintain objects, fields, page layouts, validation rules, flows, and approval processes. • Integration with external identity providers like OKTA, using SAML or OIDC. • Manage data integrity through data imports, exports, cleansing, and validation. • Monitor system health, manage releases, and support platform upgrades. Salesforce Development • Design, configure, and maintain Salesforce objects, fields, validation rules, flows, and security models. • Develop and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce. • Manage Salesforce integrations using REST APIs, middleware, and event-based architecture. • Support CI/CD processes using Salesforce DX and version control systems. • Perform system monitoring, troubleshooting, and performance optimization. • Manage data integrity, backups, releases, and sandbox environments. • Collaborate with business stakeholders to gather requirements and translate them into Salesforce and AI solutions. • Support user adoption through training, documentation, and change management. • Participate in UAT, deployment, and post-production support. Integration & API Support • Integrate Salesforce with the MuleSoft API Gateway and external systems. • Support real-time and near real-time data exchange using REST/SOAP APIs. • Collaborate with MuleSoft and backend teams to define data models and integration patterns. • Troubleshoot integration issues and ensure secure data transmission. Security, Compliance & Governance • Implement Salesforce security best practices aligned with CMS, HIPAA, and federal security standards. • Support role-based access control (RBAC) and audit requirements. • Participate in Section 508 and accessibility considerations where applicable. • Maintain documentation for configurations, integrations, and security controls. Agile Collaboration & Support • Work closely with Product Owners, Business Analysts, UI/UX designers, and QA teams. • Participate in Agile ceremonies including PI planning, sprint planning, backlog refinement, demos, and retrospectives. Required Qualifications: • 3+ years of experience as a Salesforce Administrator and/or Developer. • Hands-on experience with Salesforce configuration and customization. • Strong experience with Apex, LWC, SOQL, and Salesforce APIs. • Experience integrating Salesforce with external systems via APIs. • Familiarity with Agile/Scrum methodologies. Preferred Qualifications: • Salesforce certifications (Admin, Platform Developer I/II). • Experience with federal or healthcare projects (CMS, Medicaid, Medicare). • Experience with MuleSoft integrations. • Knowledge of HIPAA, CMS interoperability, and data privacy regulations. • Experience with case management or investigative workflows. • Configure and manage Salesforce AI capabilities including Einstein AI and Salesforce Agent Framework (Agentforce). • Implement AI-driven agents for sales, service, and support automation. • Design and deploy AI use cases such as intelligent case routing, next-best actions, AI summaries, and conversational agents. • Configure prompts, actions, and workflows for Salesforce AI agents. • Integrate Salesforce AI agents with business processes, flows, and external systems. • Ensure responsible AI usage including data privacy, access control, and governance. • Experience implementing AI use cases such as recommendations, summaries, and automated responses. Key Skills: • Salesforce Administration & Development • Apex, LWC, Visualforce • Salesforce Integrations & APIs • MuleSoft (preferred) • Security & Compliance (HIPAA/CMS) • Agile Delivery Education: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Residency Requirement: Candidate must be able to obtain Public Trust clearance and must have lived in the United States for at least three (3) out of the last five (5) years.

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