Regional Training & Development Manager

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<p style="text-align: left; background: white; line-height: 18pt; margin-top: 0px; margin-bottom: 0px;"><span style="font-size: small; font-family: Raleway;"><span style="color: #393839; white-space: normal;">Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm.  As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. </span><span style="color: #393839; white-space: normal;">Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.</span></span></p><h1 style="margin: 0in; text-align: center; font-size: 14pt; font-family: 'Times New Roman', serif; color: navy;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Regional Training & Development Manager</span></h1> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Job Title:</strong> Regional Training & Development Manager</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><strong>Location:</strong> <span style="font-family: Raleway; font-size: 12pt;">Florida <strong>(Remote within FL – candidates must reside near a major airport hub; preferred locations include Orlando, Tampa, Miami, Jacksonville, Fort Myers, West Palm Beach, or Fort Lauderdale)</strong></span></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Supervisor:</strong> Regional Vice President</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Job Purpose:</strong><br>The Regional Training & Development Manager leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Training & Development Manager partners with property teams, regional managers, and the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Key Responsibilities:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Support career growth through coaching and skill development for onsite staff.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Conduct virtual and in-person training sessions, workshops, and seminars as needed.</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Support regional communication channels to reinforce organizational culture, share success stories, and support team connection.</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact.</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Support new property acquisitions and onboarding as it relates to regional training programs.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Develop virtual tours or training materials for regional use as needed.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Perform other duties as assigned to support regional operations and organizational goals.</li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Qualifications:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Bachelor’s degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience).</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Minimum 4 years of experience in training, learning & development, or employee engagement,</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across diverse asset types is ideal.</strong></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Excellent written and verbal communication abilities.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Proven ability to design, deliver, and measure engaging learning content.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Strong organizational and project management skills; able to manage multiple initiatives simultaneously.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to travel up to 50% within the assigned region.</li> </ul> <p style="line-height: normal;"><strong><strong><span style="font-family: Arial, sans-serif; color: #666161;">#LI-TB1</span></strong></strong></p> <p style="line-height: normal;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Raleway;"><strong style="font-size: 10pt;">WHAT WE OFFER:</strong></span></p> <ul> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Competitive Salaries & Bonuses</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Medical, Dental & Vision Plans</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">401(k) Plan with Employer Matching Contributions <em>(including part-time employees)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Paid Time Off (PTO) & 10+ Paid Holidays</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Paid Parental Leave</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Paid Birthday Off <em>(Multifamily)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Flexible Spending Accounts</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Company-Paid Long-Term Disability</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Company-Paid Life Insurance</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Short-Term Disability</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Health Savings Account with Employer Contributions</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Pre-Tax Commuter Benefit <em>(Corporate)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Wellness Perks <em>(including part-time employees)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">FinFit Financial Wellness Program</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Legal Resources</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Employee Apartment Discount <em>(including part-time employees)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Employee Referral Program <em>(including part-time employees)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Employee Assistance Program <em>(including part-time employees)</em></span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Tuition Reimbursement</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Insta Pay Eligible</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Volunteer & Community Service Opportunities</span></li> <li style="font-family: Raleway;"><span style="font-family: Raleway;">Employee Recognition & Awards</span></li> </ul> <p><span style="font-family: Raleway;"><em>Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.</em></span></p> <p> </p> <p> </p> <p style="margin-bottom: 0in; line-height: normal;"><span style="font-family: Raleway;"><em><span style="font-size: 10pt; background: white;">Veteran Friendly<br>This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.</span></em></span></p> <p><span style="font-family: Raleway;"><em><em><span style="font-size: 10pt; line-height: 107%;"><span style="background: white;">Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.</span></span></em></em></span></p> <p> </p>

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