Property Loss Adjuster

<h1>Property Loss Adjuster</h1><p><strong>Department: </strong>Claims Management</p><p><strong>Employment Type: </strong>Permanent - Full Time</p><p><strong>Location: </strong>Home United Kingdom</p><p><strong>Reporting To: </strong>Sarah Molyneux</p><br><br><h3>Description</h3><div> <strong>New Opportunity Supportive team environment</strong><br><br>As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.</div><div> </div><br><br><h3>What will your day look like:</h3><ul> <li>Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.</li> <li>Process all invoices and approve estimates within 5 working days of receipt/agreement.</li> <li>Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.</li> <li>Full completion of all prepared site notes templates and associated documentation within set SLA’s</li> <li>Ensure that the data contained in Cq is accurate at all times.</li> <li>Assist in maintaining accurate management information by completing spreadsheets as necessary.  </li> <li>Reduce elapsed timescales by providing and fostering a pro-active approach to file management.</li> <li>Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.</li> <li>Work to ensure correct policy interpretation and validation.</li> <li>Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.</li> <li>Ensure files are up to audit standards at all times.</li> <li>In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s</li> <li>Take responsibility for following agreed/documented procedures when dealing with problems and complaints.</li> <li>Build good working relationships with clients and staff, internal and external to the Davies Group</li> <li>Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group</li> <li>Responsible for out of hours calls into the Davies Group via a pre-set rota</li> </ul><div>#INDUKI</div><br><br><h3>Knowledge and Abilities:</h3><ul> <li>High level of Property Loss Adjuster experience</li> <li>Already hold or working towards recognized professional qualifications at a diploma level</li> <li>Accuracy, attention to detail and an analytical approach</li> <li>Strong verbal and written communication</li> <li>Demonstrable experience of organizing and managing own workload is essential</li> <li>Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.</li> <li>Excellent time management to be able to work to short/changing deadlines.</li> </ul><div><br></div><br><br><h3>Benefits</h3><div><strong>Career & Purpose </strong></div><ul> <li>Davies Innovation Lab</li> <li>Leadership training programme</li> <li>Funding for professional qualifications</li> <li>Thrive at Davies; learning opportunities</li> </ul><div><strong>Environmental & Social</strong></div><ul> <li>The Davies Foundation</li> <li>Local charity funding</li> <li>Pennies To Heaven</li> <li>Employee Resource Groups</li> <li>Employee volunteering programme</li> </ul><div><strong>Financial Health</strong></div><ul> <li>Pension, 5% employee and 5% employer contribution</li> <li>My Choices at Davies provides; High Street discounts and Financial wellbeing hub</li> <li>Life assurance: x4</li> <li>Refer a Friend</li> <li>Cycle to Work Scheme</li> <li>Lease car salary sacrifice</li> <li>Davies Incentive Plan</li> <li>Enhanced maternity, paternity and adoption pay</li> </ul><div><strong>Mental, Physical & Emotional Wellbeing </strong></div><ul> <li>Wellbeing centre; move, munch, money & mind focus</li> <li>Discounts with 100's of UK retailers</li> <li>EAP; 24/7 confidential helpline</li> <li>25 days holiday, increases to 26 days after 5 years and 27 after 10 years</li> <li>Flexible working</li> <li>Dress for your day</li> <li>Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage</li> <li>Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan</li> </ul>