Member Experience Specialist
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<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Job Description:</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">The Specialist, Member Experience is responsible for the strategy, execution, and continuous improvement of the NSTXL membership experience. This role develops and executes all member-related campaigns, including new member outreach, onboarding, engagement, events, and retention initiatives. This individual ensures the membership experience is structured and aligned with NSTXL’s mission, while identifying opportunities to strengthen engagement, expand the membership network, and increase overall member value. If you have experience in member engagement, customer success, or growth initiatives, we would be excited to review your resume. We are seeking someone who is both data-driven and creatively minded, with the ability to build a member journey from the ground up. This role requires a positive, member-facing presence that consistently delivers a white-glove experience.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">What You'll Do:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;--listitem-marker-color:#404040;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Membership Experience</strong></b></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Build and maintain an engaging, thoughtful membership experience from application to renewal that supports a mission-ready membership base.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Establish a structured, repeatable member journey with defined touchpoints and expectations.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;"> </span><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Identify and address gaps in the member experience to improve engagement and retention.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Membership Campaigns</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Develop and implement membership-related campaigns for the full year, supporting our customer Statement of Works (SOWs) and expressed member needs.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Work with the Creative team to develop engaging content and nurture campaigns to encourage new member registration.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Define target segments and outreach strategies to drive intentional membership growth.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Plan and deliver member-centric virtual and in-person events from concept through execution.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Member Data, Systems & Platforms</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Manage and optimize the membership portal, website, and networking platforms to increase engagement and improve the user experience.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Collaborate with the Member Admin to map, clean up, and manage workflows and data integrations across the portal and CRM systems.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Ensure data accuracy and integrity to support reporting, communication, and decision-making.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Drive process improvements across systems and workflows to improve efficiency and usability.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Performance Analysis & Feedback</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Report on member success initiatives and improvement plans/roadmaps.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Continuously collect member feedback via surveys and other interactions.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Disseminate feedback across the organization and create plans to address recommendations and improve member experience and education.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Translate data and feedback into actionable insights and measurable improvements.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Events & Representation</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Act as a front-facing NSTXL representative at tradeshows, member meetings, and industry events.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Collaborate with all marketing teams to host quarterly in-person member engagement and networking events.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;"> </span><span style="font-size:10pt;white-space:pre-wrap;">Ensure events align with the overall membership strategy and deliver measurable value to members.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Team Collaboration</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Work closely with cross-functional teams, including program marketing, growth, events, and creative, to ensure all membership requirements are met.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Drive accountability and alignment across teams supporting the membership experience.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Manage membership projects and deadlines using tools such as Monday.com, Outlook, content calendars, and other project management software.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Membership Value</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Serve as a primary point of contact and a face of NSTXL to members, delivering white-glove service and ensuring a high-quality member experience</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Support member onboarding and activation, ensuring new members understand benefits, tools, and engagement opportunities</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Proactively engage members to understand needs, identify challenges, and connect them with relevant NSTXL resources and opportunities</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">What You Bring:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Bachelor’s degree in Marketing, Business, or a related field.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Minimum four (4) years of marketing or related experience.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Minimum two (2) years experience owning or supporting a customer, growth, or membership lifecycle.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Demonstrated experience working with marketing automation, CRM, and CMS platforms such as HubSpot, Salesforce or WordPress.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Nice to Have:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Experience with Canva or similar design tools.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Creativity and a passion to grow and nurture a membership community.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Ability to build and implement a comprehensive membership strategy and member success roadmap.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Comfortable speaking publicly, traveling, and attending events, and networking with industry and government representatives.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Deep understanding of customer journeys and lifecycles with experience creating acquisition, retention, and engagement strategies.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Strong planning, organizational, and problem-solving skills.</span></li><li style="color:rgb(64,64,64);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(64,64,64);font-size:10pt;white-space:pre-wrap;">Team-oriented with a focus on creating exceptional experiences.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Location: </strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;--listitem-marker-color:#202022;--listitem-marker-background-color:#ffffff;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Remote in following states: </span><b><strong style="color:rgb(32,32,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">AL, CA, CO, DC, FL, IN, MO, NC, NJ, NM, NY, OH, OR, PA, SC, TN, TX, VA, WA, WY</strong></b></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Travel: </strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Travel for this position is estimated up to 20%</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><b><strong style="white-space:pre-wrap;">Equal Opportunity Employer:</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="white-space:pre-wrap;">NSTXL is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><b><strong style="white-space:pre-wrap;">What We Offer:</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="white-space:pre-wrap;">We strive to be one of the best places to work in America. We offer competitive salaries and benefits that include: </span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><b><strong style="white-space:pre-wrap;">Health Insurance:</strong></b><span style="white-space:pre-wrap;"> Medical and dental – company pays 90% of premiums for individual coverage and for family coverage </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><b><strong style="white-space:pre-wrap;">Vision Insurance:</strong></b><span style="white-space:pre-wrap;"> Fully covered </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><b><strong style="white-space:pre-wrap;">Retirement Plans:</strong></b><span style="white-space:pre-wrap;"> 401(k) with employer match up to 4% </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><b><strong style="white-space:pre-wrap;">Paid Time Off:</strong></b><span style="white-space:pre-wrap;"> Paid sick and safe leave, paid floating holidays, and generous vacation </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><b><strong style="white-space:pre-wrap;">Other: </strong></b></li><li style="font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><ul data-pattern="discCircleSquare" data-depth="2" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:circle;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Basic Life & AD&D policy company paid </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Voluntary Life </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Flexible & remote work structure </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Wellness reimbursement plan & mental health support </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Community sponsorships </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Donation matching </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Professional development allowance</span></li></ul></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="white-space:pre-wrap;">If you need any accommodation for the interview process, please let us know when we contact you. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="white-space:pre-wrap;">We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We are currently only open to remote employees residing in the following states: </span><b><strong style="color:rgb(32,32,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">AL, CA, CO, DC, FL, IN, MO, NC, NJ, NM, NY, OH, OR, PA, SC, TN, TX, VA, WA, WY</strong></b></p>