Junior Account Manager

C.H. Robinson is a company that values collaboration and innovation in the logistics industry. They are seeking a Junior Account Manager to build and develop relationships with customers, ensuring a customer-centric approach while managing operations and sales tasks. Responsibilities Build and develop relationships with customers to ensure continued partnership Communicate shipment updates proactively and accurately ensuring a customer centric approach Analyze customer inquiries and provide quality and timely insights and updates to your customers Proactively identify opportunities to improve operational efficiency Respond to customers with a sense of urgency to provide an excellent customer experience Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations Network internally with Account Management, Operations, and Capacity teams Skills High School Diploma or GED equivalent Previous Customer Engagement Experience Ability to travel up to 5% (domestically) Value a diverse and inclusive work environment Have basic proficiency in Microsoft Office Suite of Programs Display attention to detail, accuracy, and problem solving Exhibit demonstrated negotiation, collaboration, and influencing skills Hold a Bachelor's Degree from an accredited college or university Benefits Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Company Overview C.H. Robinson helps companies simplify their global supply chains and understand their landed costs. It was founded in 1905, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is http//www.chrobinson.com. Apply To This Job