IT Endpoint Engineer, Information Technology

About the position

STV is seeking an IT Endpoint Engineer, Information Technology to join our corporate IT team/ This position will be designated as hybrid (3 days week/in office) and will be located in our Philadelphia, PA office. This position will be responsible for the design, creation, administration, and distribution of enterprise-wide applications. The deployment of software will be for both physical Windows based desktop/laptops and in a virtual desktop infrastructure (VDI) environment.

Responsibilities

• Monitor, plan, and coordinate the physical desktop environment application delivery including SCCM packages
• Participate in ensuring that the SCCM packages deploy successfully in our virtual environment
• Participate in maintaining the physical computer imaging environment
• Work with various IT department teams to perform preliminary testing of the installed applications
• Create and maintain documentation, as requested on software deployment procedures
• Participate in important department and companywide technology projects including testing and deployment of new applications and systems
• Track and update software deployment requests as part of the service desk management platform
• Works with procurement staff to ensure proper licensing is in place

Requirements

• Ability to create Advertisements/Collections/Packages/Applications within an SCCM environment.
• Experience with PowerShell scripting for automating tasks during installation and uninstallation including utilizing SCCM cmdlets
• Leveraging third party tools such as Flexera, InstallShield, and Orca for application deployment
• Hands-on experience with the Windows file System and registry and how it relates to software deployment
• Evaluate alternatives for deploying and supporting applications in a managed environment
• Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices
• Responsible for proper escalation, communications, and management of production system problems
• Must be able to work in a team environment with other systems administrators as well as work with other IT teams and work well multitasking various related efforts
• Ability to provide excellent customer service in a fast-paced environment, with attention to detail and a persistence to solve problems in a timely and professional manner
• Ability to multi-task and prioritize appropriately and possess strong organizational skills
• Ability to think analytically and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions
• 3+ years of creating packages and performing Desktop/Laptop deployments using Microsoft System Center Configuration Manager (SCCM)
• 3+ years of customer support experience.
• 3+ years of experience in a professional office setting.

Nice-to-haves

• Knowledge of AEC / engineering application installation such as AutoCad, Revit, etc. considered a plus.
• Bachelor’s Degree in Information Technology preferred or equivalent

Benefits

• Health insurance, including an option with a Health Savings Account
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
• Disability insurance
• Life Insurance and Accidental Death & Dismemberment
• 401(k) Plan
• Retirement Counseling
• Employee Assistance Program
• Paid Time Off (starting at 16 days)
• Paid Holidays (9 days)
• Back-Up Dependent Care (up to 10 days per year)
• Parental Leave (up to 80 hours)
• Continuing Education Program
• Professional Licensure and Society Memberships