Insurance Technology Senior Project Manager

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<p style="margin-bottom:11px;text-align:center;"><em><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="vertical-align:baseline;">Do you </span>lead complex technology transformations across core systems, data, and automation at the enterprise level?</span></span><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"> Are you a driven, resourceful project manager?</span></span></span></em><br><br><img alt="" height="55" src="https://assets.jazz.co/customers/customer_20160826201834_Z9T1OSNY4OSQO1OX/layout/20251030215128-image-20251030165128-4.jpeg" width="285"><br><span style="font-size:14px;"><strong>Come Join ReSource Pro!</strong></span></p><p style="margin-bottom:11px;"><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>Your Role...</b> </span><br>As a <strong>Senior Project Manager, Tech Services </strong>you will be responsible for leading highly complex enterprise-level technology programs across multiple clients. This role will combine deep domain understanding of insurance operations with strong delivery leadership to drive successful implementations, migrations, integrations, and modernization initiatives across core systems, data platforms, and AI/automation solutions. The Senior Project Manager, Tech Services serves as a trusted advisor to clients and internal leadership, defines and oversees project delivery frameworks, anticipates challenges, drives solutions, mentors junior staff, and ensures technology initiatives deliver measurable operational and financial impact while maintaining regulatory compliance and business continuity.<br><br>We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.</span></span><br><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.</strong><br><br><span style="vertical-align:baseline;"><b><span><span><span><span>In This Role, You Will...</span></span></span></span></b> </span></span></span></p><ul><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Establish and implement best practices, frameworks, and governance models for program/project delivery</span></span></span></span>; <span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Develop and manage integrated project roadmaps across workstreams</span></span></span></span>; <span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Manage project timelines and resources effectively to ensure project delivery within defined parameters</span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Drive adoption of standardized processes, tools, and templates across engagements</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Proactively manage project risks and issues, identifying opportunities for efficiency, and developing and implementing appropriate mitigation, escalation, and automation plans</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Ensure organizational resources are aligned to business and client priorities</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Contribute to the evolution of insurance technology service offerings such as: Core system implementation and optimization (e.g., Guidewire, Duck Creek, Vertafore, Applied), </span></span>Data <span style="line-height:115%;"><span style="line-height:115%;">migration, conversion factories, and M&A integration support, Intelligent automation (RPA, workflow, AI-assisted underwriting and servicing), and </span></span><span style="line-height:115%;"><span style="line-height:115%;">Analytics and reporting modernization</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Support pre-sales efforts including solution design, estimates, proposals, and executive presentations</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Partner with executive leadership to support and drive strategic and growth initiatives</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Serve as a strategic advisor to clients, aligning project delivery with business goals, demonstrating an understanding of client’s unique business goals and activity</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Manage escalations with diplomacy and a solution-oriented approach; Collaborate with clients to reprioritize or realign work as business needs evolve</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="line-height:115%;">Provide transparent, executive-level reporting and communication on project status</span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="border:1pt none;padding:0in;"><span style="line-height:115%;"><span style="color:#000000;">Establish delivery standards, accelerators, and governance frameworks</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="border:1pt none;padding:0in;"><span style="line-height:115%;"><span style="color:#000000;">Drive skills development in insurance platforms, data conversion, integrations, and automation tools</span></span></span></span></span></span></li></ul><div style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>What You Need to be Successful…</b> </span></span></span></div><ul><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Bachelor's Degree in Computer Science, Software Engineering, IT, or related field</span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">10+ years of relevant experience in software implementations or program/project management within IT/software delivery environments</span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">5+ years' experience managing enterprise-scale, multi-stakeholder, or high complexity projects</span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Project Management Professional (PMP) certification preferred</span></span></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Strong understanding of insurance operations across underwriting, policy administration, billing, claims, or agency workflows is preferred</span></font></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Proven experience leading insurance system implementations or modernization program; </span></font><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Experience managing complex data migrations and system cutovers</span></font></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Hands-on experience with insurance platforms such as Guidewire, Duck Creek, Vertafore, Applied Epic, or similar; Familiarity with regulatory and compliance considerations in insurance technology programs</span></font></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Experience supporting M&A driven system consolidation and data conversion</span></font></li><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Excellent written and verbal communication skills, with ability to tailor messages to executive audiences</span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Experience Agile, SAFe, or hybrid delivery models</span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>Your Benefits & Perks...</b></span></span></span><ul><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Generous PTO plan with paid holidays + floating holidays </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">100% paid Employee Healthcare on Day 1 </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Eligible for all medical, dental, and vision benefits on Day 1  </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">401k with employer match, vested on Day 1 </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Opportunity to work for a growing, global organization. </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Ability to engage with clients and internal partners to make an impact. </span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Organization-wide focus on growth and development </span></span></li></ul><p style="margin-bottom:11px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"> </span><br><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span><b>Your Compensation…</b></span></span></span></span></span></span></span> </span></span></span></span></span></span></span><br><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span>Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is <b> $93,117 - $157,684 annually. </b>The salary range may vary based on experience and on the specific geographic location in which the candidate resides.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><strong>Your Interview Process...</strong><br>To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.<br>The standard interview process includes:</span></span></p><ol><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Behavioral interview with Talent Acquisition</span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Online talent assessment</span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Hiring Manager Interview</span></span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">Stakeholder Interview</span></span></li></ol><p><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;">*Additional interview steps may be added depending on the position or if further evaluation is needed.<br><br>Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.</span></span></p><p><strong>About ReSource Pro:</strong></p> <p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.</p> <p><strong>Equal Employment Opportunity Policy</strong></p> <p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>

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