General Virtual Assistant (Work From Home) – For Pooling

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<p>This is a remote position.</p> <h2><b>About Us</b><br></h2> <p>VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.<br></p> <p>We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.<br></p> <h2><b>Responsibilities</b><br></h2> <ul> <li>Provide customer support and manage client communications<br></li> <li>Handle calls and email inquiries<br></li> <li>Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management<br></li> <li>Assist with marketing and social media management<br></li> <li>Follow client-specific Standard Operating Procedures (SOPs)<br></li> <li>Stay updated on changes to SOPs and company guidelines<br></li> <li>Represent VirtuallyinCredible’s core values in all interactions<br></li> <li>Provide data, updates, and reports to the leadership team as needed<br></li> <li>Perform additional tasks as required<br></li> </ul> <br> <br> <h3>Requirements</h3> <h2>Qualifications<br></h2> <ul> <li><p>Fluent in written and spoken English<br></p></li> <li><p>Good American accent<br></p></li> <li><p>Willing to undergo background checking<br></p></li> <li><p>Quiet and professional home office setup<br></p></li> <li><p>Willing to work the graveyard shift<br></p></li> <li><p>Fast and reliable internet connection (minimum 10 Mbps) with backup<br></p></li> <li><p>Dependable electricity with power backup<br></p></li> <li><p>Computer Requirements:<br></p></li> <li><p>Windows: At least 12GB RAM, AMD Ryzen 5 2200/i5 8th gen or higher<br></p></li> <li><p>Mac: At least 8GB RAM<br></p></li> <li><p>Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)<br></p></li> </ul> <br> <br>

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