Customer Support & Administrative Coordinator

May 14, 2026 Auto Import

About Eclaire Salon Eclaire Salon is a modern beauty and client-service-focused company committed to delivering exceptional customer experiences through professionalism, organization, and responsive support. Our team values communication, reliability, collaboration, and a positive remote work culture. We are currently seeking a Customer Support & Administrative Coordinator to support daily client communications, scheduling coordination, administrative organization, and customer experience operations in a fully remote environment. This position is ideal for individuals who are professional, detail-oriented, organized, and comfortable communicating with clients in a fast-paced remote setting. Position Overview The Customer Support & Administrative Coordinator will assist with customer communication, appointment coordination, email management, internal administrative support, and general operational assistance. The ideal candidate is proactive, dependable, organized, and able to maintain a professional and positive customer experience. Key Responsibilities <ul><li>Respond professionally to customer inquiries via email and messaging platforms</li><li>Assist with appointment scheduling and client coordination</li><li>Maintain accurate customer and administrative records</li><li>Support internal administrative and operational processes</li><li>Coordinate with team members to ensure timely communication and workflow organization</li><li>Assist with customer follow-up and service support</li><li>Manage basic reporting and documentation tasks</li><li>Maintain professionalism and confidentiality in all communications</li><li>Support remote team collaboration and day-to-day operational activities</li></ul> Qualifications <ul><li>Strong written and verbal communication skills</li><li>Professional and customer-focused attitude</li><li>Strong organizational and multitasking abilities</li><li>Comfortable working independently in a remote environment</li><li>Basic computer proficiency including email and document management</li><li>Ability to manage priorities and meet deadlines</li><li>Positive attitude with strong attention to detail</li><li>Prior customer service or administrative experience is helpful but not required</li></ul> Benefits <ul><li>Fully Remote Work Environment</li><li>Paid Training and Onboarding Support</li><li>Competitive Compensation</li><li>Flexible and Supportive Team Culture</li><li>Professional Growth Opportunities</li><li>Long-Term Career Development</li><li>Stable Full-Time Opportunity</li><li>Collaborative Remote Team Environment</li><li>Performance-Based Advancement Opportunities</li><li>Ongoing Professional Support and Training</li></ul> Equal Opportunity Employer Eclaire Salon is committed to creating an inclusive and professional workplace environment for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We value professionalism, diversity, collaboration, and respect within our growing team.

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