Contract HR Admin
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<div style="border-bottom:solid #2e75b6 1pt;padding:0in 0in 4pt 0in;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="font-size:13pt;"><span style="color:#1b2a4a;">Engagement Overview</span></span></b></span></span></div><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Bloom Equity Partners invests in lower-middle-market B2B software and tech-enabled services businesses. Our portfolio companies operate on a shared Rippling-anchored HR stack, and our People & Culture team is hiring administrative support to handle the day-to-day transaction volume that comes with running multiple US-based employee populations on a common infrastructure.</span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">This is an administrative role focused on execution: entering data, processing routine transactions, answering common employee questions, and keeping records clean. The right person is detail-oriented, comfortable working through a queue, and reliable about hitting documented turnaround times. Policy decisions, plan design, and advisory matters are owned by the Bloom People & Culture team and external advisors — not by this role.</span></span></span></span><div style="border-bottom:solid #2e75b6 1pt;padding:0in 0in 4pt 0in;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="font-size:13pt;"><span style="color:#1b2a4a;">Core Duties</span></span></b></span></span></div><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">Rippling Data Entry & Maintenance</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Enter new hires, terminations, transfers, promotions, and compensation changes in Rippling following provided checklists.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Update employee records: contact details, emergency contacts, work locations, manager assignments, job codes, and cost centers.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Process document uploads to employee files; maintain digital records to documented standards.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Run scheduled data audits using provided templates; flag discrepancies for review.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Pull standard reports from Rippling on request (headcount, turnover, enrollment status, etc.).</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Monitor Rippling integration alerts and flag sync errors to the appropriate contact.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">US Benefits Inquiry Handling</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Respond to routine US employee benefits questions using provided FAQs and knowledge base — plan eligibility, ID cards, enrollment confirmations, beneficiary updates, dependent changes.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Process qualifying life events and benefits transactions in Rippling and on carrier portals following documented steps.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Escalate complex inquiries, advisory questions, or anything outside provided playbooks to the Operating Partner, People & Culture or designated broker contact.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Support annual open enrollment cycles with data entry, employee Q&A triage from a script, and post-enrollment audit checks.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Handle routine vendor communications with brokers, carriers, 401(k) recordkeepers, and COBRA administrators on standard transactions.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">Ticket & Queue Management</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Work through shared ticket queue or inbox per documented SLAs.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Log all transactions and inquiries in the tracking system; keep status updates current.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Provide weekly volume and status summary to the Operating Partner, People & Culture.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">Compliance Support Tasks</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Process I-9 and E-Verify entries in Rippling following provided checklists.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Pull data and reports requested for routine audits and compliance filings (ACA, EEO-1, 401(k), workers' compensation).</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Flag missing or expired documentation, incomplete onboarding, or other data gaps for resolution.</span></span></span></span></li></ul><div style="border-bottom:solid #2e75b6 1pt;padding:0in 0in 4pt 0in;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="font-size:13pt;"><span style="color:#1b2a4a;">Qualifications</span></span></b></span></span></div><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">Required</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">1–3 years of HR administrative, HR coordinator, payroll administration, or comparable back-office experience.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Direct hands-on Rippling experience, or strong working experience with a comparable HRIS (Deel, BambooHR, Workday, ADP) and demonstrable ability to learn Rippling quickly.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Working English fluency, written and spoken. Comfortable corresponding with US-based employees and vendors in writing.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Able to maintain consistent overlap with US Eastern Time business hours (approximately 14:00–18:00 CET / CEST).</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Strong attention to detail and accuracy with data entry.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Comfortable working through a structured queue with documented procedures.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Discretion handling confidential employee data.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Registered (or able to register) as a sole proprietor in Poland to operate under a B2B contractor arrangement.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="color:#1b2a4a;">Preferred</span></b></span></span><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Prior exposure to US benefits administration (medical, dental, 401(k), COBRA, FSA/HSA).</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Experience supporting multiple companies or legal entities concurrently.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Exposure to Deel or JazzHR alongside Rippling.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Prior experience in a shared services or BPO environment.</span></span></span></span></li></ul><div style="border-bottom:solid #2e75b6 1pt;padding:0in 0in 4pt 0in;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><b><span style="font-size:13pt;"><span style="color:#1b2a4a;">Engagement Terms</span></span></b></span></span></div><ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Independent contractor (umowa B2B) engagement, billed monthly against an agreed scope.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Initial term of 12 months, renewable based on portfolio volume and performance.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Full-time equivalent volume expected, with flexible delivery within the agreed working hours window.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Equipment and software access provided by Bloom; contractor responsible for own workspace and connectivity.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Contractor responsible for own Polish tax registration, ZUS contributions, and invoicing.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">Standard Bloom confidentiality, data protection, and IP terms apply.</span></span></span></span></li><li style="margin-bottom:5px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:125%;"><span style="font-family:Arial, sans-serif;"><span style="color:#2d2d2d;">This is a remote - work from home role</span></span></span></span></li></ul>